Frequently Asked Questions About Somerset Green

Welcome to our comprehensive FAQ section where we address the most common questions about Somerset Green and our operations. As a locally-owned establishment founded by lifelong friends right here in Edison, Franklin Township, Highland Park, Milltown, New Brunswick, North Brunswick, we understand that navigating cannabis products and regulations can sometimes feel overwhelming. Our commitment to transparency and education means we want you to feel completely comfortable and informed about every aspect of your experience with us. Whether you’re a first-time visitor or a regular customer, these answers reflect our philosophy: go green, feel serene.

Our team has compiled these questions based on actual customer inquiries we receive daily. The owners who work on-site alongside our staff have personally contributed to these responses, ensuring accuracy and reflecting our customer-focused approach. We believe that building connections with our residents starts with clear, honest communication about who we are and what we offer.

Product Selection and Availability

One of the most frequent questions we receive concerns our product inventory and the wide selection of brands we carry. Currently, we maintain partnerships with numerous reputable cultivators and manufacturers throughout the state, and we’re actively working to expand these relationships to bring you even more options. Our diverse menu includes flower products ranging from gentle, CBD-rich strains perfect for daytime use to more potent varieties suited for experienced consumers. We stock various consumption methods including pre-rolls, edibles, tinctures, topicals, and vaporizer cartridges, ensuring that regardless of your preference or experience level, you’ll find something that suits your needs.

Our inventory management system allows us to maintain consistent stock levels of popular items while regularly introducing new products based on customer feedback and market trends. The cannabis industry continues to evolve rapidly, with innovative extraction methods and product formulations emerging regularly. We stay ahead of these developments by attending industry conferences, maintaining close relationships with our suppliers, and most importantly, listening to what our customers want. Our staff undergoes continuous education about new products, enabling them to provide informed recommendations based on your specific needs and preferences.

First-Time Visitor Information

If you’re planning your first visit to Somerset Green, we want to ensure you feel prepared and welcomed. Upon arrival, you’ll need to present a valid government-issued ID proving you’re 21 or older. Our reception area serves as a transition space where the noise of the outside world begins to fade away, creating that sanctuary of serenity we’ve carefully cultivated. Our very friendly staff members will greet you and guide you through the check-in process, which typically takes just a few minutes.

Once inside our main retail area, you’re welcome to browse at your own pace or request assistance from any team member. We’ve designed our space to feel comfortable and pressure-free, understanding that everyone moves through their wellness journey differently. Our consultants receive extensive training in active listening and personalized service, ensuring they can match you with products that align with your goals, whether that’s stress relief, better sleep, creative inspiration, or simply relaxation. We encourage questions and never rush consultations because we believe informed decisions lead to better experiences.

Understanding Cannabis Testing and Safety

Product safety and quality assurance represent fundamental priorities at Somerset Green. All products we carry undergo comprehensive third-party laboratory testing as required by state regulations. These tests screen for:

• Potency levels: Confirming THC, CBD, and other cannabinoid concentrations match label claims
• Microbiological contaminants: Ensuring absence of harmful bacteria, mold, and yeast
• Pesticide residues: Verifying products meet strict safety standards for agricultural chemicals
• Heavy metals: Testing for lead, cadmium, mercury, and arsenic
• Residual solvents: Confirming extraction processes leave no harmful chemical traces

Understanding these test results empowers you to make confident choices about the products you consume. Our staff can explain how to read certificates of analysis and what various testing parameters mean for your experience. The cannabis testing infrastructure in New Jersey ranks among the most stringent nationwide, providing consumers with unprecedented transparency about product contents and safety.

Return Policy

Please note that all sales are final. We do not accept returns or exchanges under any circumstances. Once a purchase is completed, it cannot be refunded or exchanged for a different item. We strongly encourage all customers to carefully inspect their products immediately upon receipt and before leaving our premises or location. This gives you the opportunity to identify any issues or discrepancies while our staff is available to assist you. By examining your purchase at the time of sale, you can ensure that you have received the correct items and that they meet your expectations. Once you have left with your products, we will be unable to offer any refunds, replacements, or exchanges, so please take a moment to verify your satisfaction with your purchase before departing. Thank you for your understanding and cooperation with this policy.